Ticket Information

Buying tickets for Dance Centre presentations

The Dance Centre’s 2019-2020 season is on sale now!

FREQUENTLY ASKED QUESTIONS

Note Organizations renting our building will have different arrangements and policies: please contact them direct for details.

Buy in Advance

Tickets Tonight is the official service for advance tickets to our performances. You can buy tickets:

ONLINE
BY PHONE

604.684.2787
Toll-free 1.877.840.0457 

  • Call Centre hours are 8am-4pm, Monday-Friday
  • There is an additional $5 per booking charge for telephone purchases.
Buy at the Door

Door sales begin at Scotiabank Dance Centre one hour prior to showtime, subject to availability. We do not hold back tickets for door sales.

Advance Sales Timing: Advance sales stop at 4pm on the day of an 8pm show, and 10am on the day of a noon show. We strongly recommend booking ahead of time to avoid disappointment.

Advance Sales Pick Up: You can pick up pre-booked tickets at Scotiabank Dance Centre from one hour prior to showtime. You may be asked to provide picture ID.

Please CHECK your tickets carefully at the time of booking and make sure you have the correct date and time: due to our limited capacity we cannot refund or offer exchanges to patrons who arrive for the wrong show!

Yes. You can subscribe to our Discover Dance! and Global Dance Connections series.

You can buy tickets in person for Dance Centre presentations at our front desk until 4pm on the day of the show (10am for noon shows): credit cards only please. Some exceptions may apply. Door sales begin one hour prior to showtime. Note that our staff cannot take telephone or online bookings – these must go through Tickets Tonight as detailed above.

Groups: Group rates are available for eight or more people in advance only from 604.606.6412 (not through Tickets Tonight). Early booking is advised for groups. Tickets must be booked and paid for at the same time for the same show: we cannot add or remove tickets from a booking after it has been made.

Students: Students MUST provide a current valid student card when buying or picking up tickets. If you are unable to do so you will be asked to pay full price.

Seniors: Individuals must be 65+ years of age to qualify for the senior’s discount.

Members: Dance Centre members must show a valid membership card. Become a Member

Student, senior and Dance Centre member discounts apply to that individual ONLY (not their friends!).

Generally, we are unable to admit latecomers once a show has started, simply because it is too disruptive for the audience and the performers in our intimate space. We do not offer refunds or exchanges to customers who arrive late for a show, or who have booked for a different show in error. Allow plenty of time to travel to the venue, park and pick up/buy your tickets. Use transit if you can as parking in the area is very limited.

Ticket sales are final, and we do not offer refunds or exchanges unless we have to cancel a show.

We ask parents and guardians to use their discretion in choosing to bring a child; if a child is unable to sit quietly throughout the performance and disturbs other patrons, an usher will ask them and the accompanying adult to leave.

In general, our presentations are not suitable for children under twelve years of age. Some shows contain mature content and we will post advisories on our website where required. If you wish to enquire about the age suitability of a particular show, please contact us.

All customers including children require a ticket. We are unable to admit babes in arms.

Exceptions apply to the Discover Dance! series and other events that are specified as suitable for all ages or family friendly.

Seating is general admission – you can sit where you want in the theatre unless otherwise directed.

Our performance space is fully wheelchair-accessible. When booking, patrons who use wheelchairs can select ‘accessible seating’: limited spaces available. Please contact us if you require any assistance.

Food and drinks are not permitted inside the performance space, with the exception of bottled water.

Phones, devices and any alarms must be turned off. Unauthorized photography and video recording is strictly prohibited, as it is disruptive to others, may jeopardize the performers’ safety, and may interfere with technical equipment.

ADDITIONAL QUESTIONS?

Contact us
T: 604.606.6400
TF: 1.877.649.3010
Email: info@thedancecentre.ca

Tickets for our 2019-2020 season are on sale now: